Support
Write to support@swiplet.app and we will answer.
Deleted something by accident?
Open the Photos app, go to Albums → Recently Deleted. iOS keeps deleted photos and videos there for 30 days, and you can put them back from that screen.
Restoring a purchase
On a new iPhone, or after reinstalling, open Swiplet's Settings and tapRestore purchases. Make sure you are signed in with the same Apple Account you bought with.
Managing your subscription
Subscriptions are managed by Apple, not by us. On your iPhone, open Settings, tap your name at the top, then Subscriptions. You can change or cancel from there. Deleting Swiplet does not cancel a subscription.
Swiplet says it cannot compare some photos
Finding similar photos needs the photos themselves, and Swiplet never downloads from iCloud — pulling your library over a mobile connection to make a list would be a poor trade. Photos stored only in iCloud are skipped. If you want them included, open them in the Photos app first so iOS keeps a copy on the device.
Writing to us
It helps to include the Support ID from the bottom of Swiplet's Settings screen, and what you were doing when something went wrong. The Support ID identifies an installation of the app, not you.